FAQs

Ordering & Accounts

Q: How do I place an order?
Log in to the Foxy Blondes wholesale portal. Browse products, add them to your cart, and check out — your wholesale pricing is automatically applied.

Q: Is there a minimum order quantity (MOQ)?
Yes, our foils are sold in half and full carton quantities. 

Q: Can I mix prints/sizes within a carton?
No — cartons are set up as single-SKU packs for accuracy.

Q: Can I view my past orders?
Yes. In your account dashboard, go to Orders to see a full history of your purchases.

Pricing & Discounts

Q: Are wholesale discounts applied automatically?
Yes — your wholesale pricing is linked to your account. Once logged in, all prices you see are your exclusive stockist rates.

Q: Do prices include GST?
Yes — all prices in the portal are listed inclusive of GST.

Shipping & Delivery

Q: How long will my order take?
Orders are generally dispatched within 1–2 business days. You’ll receive automated tracking updates once your order ships.

Marketing & Assets

Q: Where do I access product imagery and logos?
Our Brand Asset Library is linked to include high-resolution product images, logos, and brand guidelines for stockists.

Q: Can I use lifestyle imagery on my socials/website?
Yes — please use the approved high-res images available in the portal to keep branding consistent.

Support

Q: How do I update my details (address, billing, etc.)?
Log in to your wholesale portal and update via My Account → Details, or email wholesale@foxyblondes.com.au if you need help.

Q: Who do I contact for order support?
Please email wholesale@foxyblondes.com.au with your order number. Our team responds within 1 business day.